Compatible vs original
Are these original manufacturer parts?
No. HeatSpares supplies non-original, compatible replacement parts. Brand names and OEM references are used solely to identify compatibility.
How do you verify compatibility?
Only VERIFIED (confirmed via an official technical source or our own testing) or HIGH CONFIDENCE (multiple reliable sources agree) matches are shown publicly. Anything less stays internal until it is verified.
When should I stick with the OEM part?
Under manufacturer warranty, for safety-critical parts without a cleared compliance equivalent, or when the OEM supersession chain is unclear. See OEM vs compatible parts.
Prices and account
Where can I see prices?
Prices are visible after your trade account is approved. Create a trade account.
How long does account approval take?
Usually within one business day of manual review.
Do you sell to consumers?
No, trade only.
Shipping and delivery
Do you ship across Europe?
Yes, to trade customers. See European delivery.
How is VAT handled on cross-border orders?
Intracommunautaire deliveries with a valid EU VAT number are reverse-charged. See VAT information.
Returns and warranty
What if the part doesn’t fit?
Report it. We correct the compatibility record and take responsibility per the returns and warranty policies.
Search and finding parts
How do I find a part by OEM number?
Type the OEM into the search bar at the top of any page. Autocomplete resolves it to the compatible product.
What if I can’t find my part?
Use the “Need help finding the correct part?” form on Contact. Send brand, model, serial and a photo.